Managerial Behaviour Essay Example | Topics and Well Written Essays - 1500 words

Managerial Behaviour - Essay Example We were responsible for development, design and implementation of a website for a retail company which was aimed at enabling it to receive online orders directly from its customers. The project was planned to be completed in 6 months and was led by a manager, who was already working on two other projects. However, within a short period of 2 months, there arose drastic conflicts between team members and manager had to intervene to resolve them promptly so that the project would not suffer. 1. How does the manager undertake the activity being studied? When the matter reached the manager, he developed sound knowledge of background and circumstances of the situation before arriving at any conclusions or resolutions. Soon it was revealed that the bone of contention was partially the manager himself. The complexities of matrix structuring and ambiguous project requirements made it difficult for the team members to be clear about their team roles and duties and allocation of resources. This in turn was caused by the manager’s minimal input in the project and absence from most of the team briefings. His negligence towards this specific project had caused role conflicts and low morale amongst the members. The manager diagnosed the nature of conflict and identified that the team members were blaming each other for delay in designing a phase of the website. As a result a milestone, which was to be achieved 2 weeks back, was still in progress while 3 specialists responsible for it were finding a scapegoat for this setback. With no proper delegation and allocation of tasks, there were clashes as to who was responsible to complete which process. They claimed that the resources were not sufficient and time was wasted due to unavailability of website development tools simultaneously to each of them. Manager decided to focus his attention on this project to get it back on track according to initial project plan. He allotted each member equal tasks according to their skil ls and strengths and scheduled the processes to facilitate the sharing of resources. Project had limited funds and therefore it wasn’t possible for him to arrange for more and therefore it was necessary to ensure completion within the given manpower and equipment. He drafted formal role definitions for each of the members to avoid any ambiguities and confusion regarding what was expected to be contributed by each of them. His attention was substantially needed in areas of controlling and monitoring since the project was lagging behind schedule. He mobilized the resources and ensured effective and efficient utilization of each member’s core competences and resources available, diverting resources from stronger areas and focusing them on those more in need of them. He held team meetings and conducted one-on-one sessions to address concerns of each member, educate them with project requirements and deadlines, familiarize himself with the entire team and boost their morale through empathizing skills. He also encouraged members to feel free to contact him in person and whistleblow about other members if necessary. After taking updates on progress of each task, he compared them with the planned timetables and appraised performances accordingly. Since thereafter, he gave equal attention to this project and finally completed the project successfully,

IB Assignment Example | Topics and Well Written Essays - 2500 words

IB - Assignment Example The other marketing strategy are franchising, licensing and other mode of entries. It is important for the retail business, opening stores abroad retail business cannot succeed. The price of the product, the promotion strategy, store design and customer service of an international retail business should be appropriate for business to prosper. A company needs to look into many factors like political, environmental, social and technological when entering a international market. In an international business the governmental policies, weather condition, the needs and demands of people from various culture and technological influence affect the success of the business. Other factors like pricing and promotion strategy and customer service also affect the business promotion on an international platform. The company has to analyze the marketing strategy by taking into account ins strengths, weakness, opportunities and threats. In such a case this garment company will be able to enter the international business in a successful way. E-tailing is a business operation of retailing which occur with the help of internet. It has been introduced in the 20th century and is a business to consumer transaction. According to Rouse (2005)â€Å"E-tailing began to work for some major corporations and smaller entrepreneurs as early as 1997 when Dell Computer reported multimillion dollar orders taken at its Web site†. In e- tailing the online catalogues and business management is done with the help of software tools. This new technological retailing is the new trend in Western countries. In this type of retailing, the consumer interacts with virtual shops to purchase their services and products. In this system, the customer can pay online acquire products by courier and shipping service. Since a decade there had been a hike in E- tailing in western countries however it is still in an infancy stage. Across the world,